The chat window shows the current number of users in a room at the bottom left. Usability changes for the internal video chat room list so it's easier to use and new contextual advertisements. Camfrog now comes with free Desktop Weather software from The Weather Channel as new special offer for Camfrog users only.
![]() DescriptionWordPress Chat Plugin
LiveChat – WP live chat plugin for WordPress is a WordPress chat plugin you can use to quickly and easily add live chat support to your WordPress website. It allows for instant communication with on-site visitors and customers and enables prompt resolution to their questions or concerns.
With a fully functional WordPress chat plugin, not only you can increase your sales – as it’s the quickest way to remove buyer objections – but it also allows you to build stronger customer relationships.
Feature-Rich WordPress Live Chat Plugin
LiveChat live chat app comes with a comprehensive set of features, including proactive chat invitations – so chat operators can automatically send personalized messages to appear based on specified conditions, such as the number of visited pages or time spent on the website.
Plus, it makes customer service more efficient by letting you hold multiple live chat sessions at the same time, send canned responses to frequently asked questions, add chat tags, review chat transcripts and send files to customers through the live chat window.
In addition to live chat support, LiveChat also offers a built-in ticketing system to provide 24/7 customer service to customers. Whenever there are no chat operators available, the chat box widget is replaced by a ticket form so that customers can still contact you with their questions. You can also use tickets for managing and tracking customer cases that couldn’t be resolved in a single live chat session.
Live Chat for WordPress website![]()
One of the key things about LiveChat – WP live chat plugin for WordPress is that it is designed to work with any WordPress Site Builder – Elementor Page Builder, Page Builder by SiteOrigin, WordPress Page Builder – Beaver Builder, to name a few.
In addition, this WordPress plugin works well with any WordPress theme or WordPress template you may use without requiring any modifications.
Want to communicate with shoppers while they’re browsing your store, built on WordPress? LiveChat has partnered with all the major e-commerce platforms, including BigCommerce for WordPress, WooCommerce, and Ecwid Ecommerce Shopping Cart.
Easy to Customize and Extend
From email marketing to social, LiveChat integrates seamlessly with a range of popular third party apps and services. These include help desk software Zendesk, Freshdesk, customer relationship management apps (CRM) HubSpot CRM, Salesforce, email marketing services Constant Contact, Mailchimp and social media platforms Facebook or Twitter.
Live chat benefits
What is live chat for WordPress?
If you run a website, and you are serious about your business then using live chat is no brainer. Live chat plugin for WordPress adds a live chat widget to the bottom of your website that allows visitors to chat to you in real time. Live chat software is perfect for businesses of all sizes, enabling them to close more sales and improve customer satisfaction scores.
Usage
With the LiveChat online chat plugin for WordPress, you can add a live chat box to every page of your website, including the checkout in no time. To answer chats, chat operators have to be logged into one of our chat apps – LiveChat for web browser, LiveChat for macOS or LiveChat for Windows. There are also applications for mobile devices – iPhone, iPad and Android.
Requirements
While LiveChat chat plugin for WordPress is free, you need a subscription of LiveChat to use it. For an overview of available plans and their cost navigate to LiveChat pricing.
When you first sign up for LiveChat, you’ll automatically be placed on a free 14-day, free trial (no credit card required). Your trial account will give you access to all the features of the Team plan, such as unlimited chats, chat triggers, ticketing system, visitors monitoring and full widget customization. After 14 days, the trial will end, and you will be able to subscribe to one of four pricing plans.
Localization
LiveChat – WP live chat plugin for WordPress is a fully translation-ready plugin, meaning you can translate the entire plugin into any language on translate.wordpress.org.
Live Chat Features
With this chat plugin, there are many other features that can help you close more sales and satisfy more customers; you can see all of them here.
Multilingual live chat plugin
Adjusting language of your chat window to the language your page is a very important step of the customization.
Because of that, LiveChat has been translated into 45 languages; below is the list of supported languages:
Notes
LiveChat is the best WordPress live chat plugin on the market. No other WordPress live chat plugin compares to LiveChat and features it offers.
From bootstrapped startups to global enterprises, LiveChat is suitable for all companies, regardless of their size or industry. Some of our customers include: Huawei, TED, Adobe, Ikea, PayPal, BBB, Pizza Hut, Acer and Virgin.
Testimonials
We frequently have leads chat with us asking some qualifying questions and then they eventually sign up online or over the phone. These are sales that we might not have had if LiveChat wasn’t an option(read more).
Jamie Lowary, a sales lead at PATLive
At the moment, LiveChat remains the mostly used tool when it comes to contacting our support. Because of how easy we made it for users to access it, we help over 750 of them each day with an average satisfaction of 96% (read more).
Michal Haze, the Head of Customer Experience at Kinguin Documentation and Support
Also, if you have any questions about this live chat plugin, feel free to post a thread in our WordPress.org forum.
About us
LiveChat is a provider of cloud-based customers service platform with live support, ticketing system and web analytics capabilities. The main aim of LiveChat is to improve customer service and increase sales conversion. The software is used by more than 27,000 businesses including top names like Ikea and PayPal.
The LiveChat ecosystem
LiveChat’s ecosystem of products includes:
– LiveChat – a communication tool that allows you to chat live with your customers. – HelpDesk – an online ticketing system suitable both for small businesses and enterprise clients. – ChatBot – a bot framework for AI chat bots. – Open Messaging Platform – create and monetize apps or build extensions for your own team. – Knowledge Base – software that helps your LiveChat agents and website visitors at the same time. It consists of the Internal Widget and the public Help Center. Press & Brand Assets
LiveChat is one word, spelled with a big L and a big C. When writing about this WordPress live chat form plugin, please make sure to use the right form. To make your life easier, we have have prepared a LiveChat Press page where you can download our logo, screenshots, and other relevant assets.
InstallationAutomated Installation
Manual Installation
For more detailed instructions, go to the live chat plugin page.
FAQ
Comments are closed.
|
AuthorWrite something about yourself. No need to be fancy, just an overview. Archives
January 2023
Categories |